TERMS OF SERVICE

Welcome to Glodae™, operated by Glodae Wellness Inc. (“Glodae,” “we,” “our,” or “us”).
By accessing or using www.glodae.com (the “Website”), purchasing our products, subscribing to our services, or otherwise interacting with us, you agree to be bound by these Terms of Service (“Terms”).
If you do not agree to these Terms, please do not use our Website or purchase our products.

GENERAL CONDITIONS

This Website is intended for consumers purchasing Glodae products for personal use only.
You agree not to reproduce, duplicate, copy, sell, resell, distribute, or exploit any portion of the Website, services, content, or products without our prior written permission.
We reserve the right to update, modify, suspend, restrict, or discontinue any part of the Website, products, services, or these Terms at any time without prior notice.
We may terminate or restrict access to the Website if we believe you have violated these Terms or applicable law.

ELIGIBILITY

You must be at least 18 years of age, or the age of majority in your jurisdiction, to use this Website or purchase our products.
By using this Website, you represent and warrant that you meet these eligibility requirements.

PERSONAL INFORMATION

Your submission of personal information through the Website is governed by our Privacy Policy.
By using this Website, you consent to the collection, use, and disclosure of your information in accordance with that policy.

MOBILE / SMS TERMS

If you opt in to receive SMS or mobile communications from Glodae™, you consent to receive recurring text messages related to:

order updates
subscription reminders
cart reminders
promotions
product launches
educational content

Message frequency may vary.
Message and data rates may apply depending on your wireless provider.
Consent is not a condition of purchase.
You may opt out at any time by replying STOP or using the unsubscribe instructions provided.
For support, contact:
info@glodae.com

PRODUCT DISCLAIMER

Glodae™ products are dietary supplements and wellness products.
Statements made on this Website have not been evaluated by the U.S. Food and Drug Administration unless explicitly stated.
Our products are not intended to diagnose, treat, cure, or prevent any disease.
Information provided on this Website is for informational purposes only and does not constitute medical advice.
Always consult a qualified healthcare professional before starting any supplement, particularly if you are pregnant, nursing, taking medication, or have a medical condition.
If you experience an adverse reaction, discontinue use immediately and consult your healthcare provider.

PLACING AN ORDER

To place an order, you must provide accurate and complete billing, shipping, and contact information.
After placing an order, you will receive an order confirmation email.
This confirmation acknowledges receipt of your order but does not guarantee acceptance.
We reserve the right to refuse, limit, cancel, or reject any order at our sole discretion, including in cases involving:

suspected fraud
pricing errors
product unavailability
suspected resale activity
payment authorization failure
incorrect billing or shipping information
misuse of promotions or discount codes

If your order is canceled after payment, a refund will be issued to your original payment method.

International Data Transfers

As a business operating in Canada and serving customers in other jurisdictions, your information may be processed or stored in Canada, the United States, or other countries where our service providers operate.
These jurisdictions may have different privacy laws than your country of residence.

PAYMENTS

We accept payment methods displayed at checkout.
By submitting payment information, you represent that:
you are authorized to use the payment method
the information provided is accurate
sufficient funds are available
Payments are processed securely through third-party payment providers.
Glodae does not store full payment card information.
All prices are listed in the applicable checkout currency unless otherwise stated.

PROMOTIONS & DISCOUNT CODES

From time to time, Glodae may offer promotional discounts, offers, gifts, or discount codes.
Unless otherwise stated:

promotions cannot be combined
discount codes have no cash value
offers may be modified or withdrawn at any time
misuse may result in cancellation of orders

SUBSCRIPTIONS

If you purchase a subscription product, you authorize recurring charges according to the subscription terms selected at checkout.
Subscription reminders may be sent prior to renewal.
You may modify, pause, or cancel your subscription before your next billing date.
Once a renewal order has been processed, cancellation may no longer be possible for that billing cycle.
Subscription pricing, frequency, and benefits may change at our discretion with notice where required by law.

SHIPPING & DELIVERY

Orders are processed within estimated processing timelines displayed on the Website.
Delivery timelines are estimates only and are not guaranteed.
Delays may occur due to:

carrier disruptions
weather
customs processing
holidays
operational demand
circumstances beyond our control

Risk of loss and title transfer upon delivery to the carrier or upon delivery where required by law.
If international shipping is offered, customers are responsible for customs duties, import taxes, and local fees unless otherwise stated.

RETURNS & REFUNDS

Returns and refunds are governed by our separate Return Policy.
Please review that policy before purchase.

PRODUCT AVAILABILITY & ACCURACY

We strive to ensure product descriptions, pricing, imagery, and availability are accurate.
However:

colors may vary by device
packaging may change
product availability may change without notice
errors may occasionally occur

We reserve the right to correct errors, update information, or cancel affected orders.

INTELLECTUAL PROPERTY

All Website content including:

trademarks
logos
product names
designs
graphics
copy
images
branding
software

is owned by Glodae Wellness Inc. or its licensors.
No content may be copied, reproduced, modified, distributed, or commercially exploited without prior written consent.

PROHIBITED USE

You agree not to use the Website:

for unlawful purposes
to violate regulations
to infringe intellectual property
to transmit malware
to interfere with Website functionality
to collect user data
to impersonate others
for fraudulent activity

THIRD-PARTY SERVICES

Our Website may rely on third-party providers including:

ecommerce platforms
payment processors
subscription providers
shipping partners
analytics tools
advertising platforms
SMS/email marketing services

We are not responsible for third-party policies, services, or availability.

Contact Us

For privacy-related questions, requests, or concerns, please contact:
Glodae Wellness Inc.
info@glodae.com

DISCLAIMER OF WARRANTIES

The Website, products, and services are provided “as is” and “as available.”

To the maximum extent permitted by law, Glodae disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
We do not guarantee uninterrupted access, error-free performance, or complete security.

LIMITATION OF LIABILITY

To the maximum extent permitted by law, Glodae shall not be liable for:

indirect damages
consequential damages
incidental damages
loss of profits
loss of revenue
loss of data
business interruption

Our total liability shall not exceed the amount paid by you for the applicable product.
Nothing excludes liability that cannot legally be excluded.

INDEMNIFICATION

You agree to indemnify and hold harmless Glodae, its affiliates, directors, officers, employees, contractors, and partners from claims arising from:

your breach of these Terms
misuse of the Website
violation of law
infringement of third-party rights

FORCE MAJEURE

Gloda shall not be liable for delays or failure caused by events beyond reasonable control, including:

natural disasters
carrier failures
internet outages
labor disruptions
regulatory actions
supply chain disruptions

GOVERNING LAW

These Terms are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to conflict of law principles.

DISPUTES

Any disputes arising from these Terms or your use of the Website shall be resolved in the courts located in British Columbia, unless otherwise required by applicable law.

CLASS ACTION WAIVER

To the extent permitted by law, disputes must be brought individually and not as part of a class action, representative action, or collective proceeding.

PRIVACY

Please review our Privacy Policy for information about how personal data is collected and used.

CHANGES TO TERMS

We may update these Terms at any time.
Updated versions become effective upon posting to the Website.
Continued use constitutes acceptance.

CONTACT

Questions regarding these Terms:
Glodae Wellness Inc.
info@glodae.com