Privacy Policy

Glodae Wellness Inc. and its affiliates (collectively, “Glodae,” “we,” “our,” or “us”) respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, purchase our products, subscribe to our services, or otherwise interact with us.
By using our website or services, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:
• Name
• Email address
• Shipping and billing address
• Phone number
• Payment information (processed securely through third-party providers)
• Order history
• Subscription details
• Customer support communications

We may also automatically collect certain technical information, including:
• IP address
• Browser type
• Device information
• Operating system
• Referral source
• Website activity and browsing behavior
• Cookie and tracking data

How We Use Your Information

We may use your information to:
• Process and fulfill orders
• Manage subscriptions and recurring billing
• Provide customer support
• Communicate order updates
• Respond to inquiries
• Send marketing communications (where permitted)
• Improve our products, services, and website experience
• Analyze website performance and customer behavior
• Detect fraud, misuse, or security risks
• Comply with legal obligations

Marketing Communications

If you opt in to receive promotional emails or SMS communications, we may send updates, offers, product announcements, or educational content.
You may unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.
Please note that transactional communications related to your orders or account may still be sent.

Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to improve website functionality, personalize your experience, and analyze performance.
These technologies may be used for:
• website analytics
• advertising measurement
• remarketing
• cart recovery
• personalization
You may adjust your browser settings to disable cookies, though certain website features may not function properly.

Third-Party Service Providers

We may share your information with trusted third-party service providers that help us operate our business, including:
• ecommerce platform providers
• payment processors
• subscription billing platforms
• shipping and fulfillment providers
• analytics providers
• email/SMS marketing platforms
• customer support tools
• advertising platforms
These providers may only access personal information as necessary to perform services on our behalf.

Payment Information

Payment transactions are securely processed through third-party payment providers.
Glodae does not store full payment card details unless explicitly provided through approved channels.
Your payment information is governed by the privacy policies of the relevant payment processors.

International Data Transfers

As a business operating in Canada and serving customers in other jurisdictions, your information may be processed or stored in Canada, the United States, or other countries where our service providers operate.
These jurisdictions may have different privacy laws than your country of residence.

Data Retention

We retain personal information only as long as necessary to:
• fulfill business purposes
• comply with legal obligations
• resolve disputes
• enforce our agreements

Information Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.
However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including:
• access
• correction
• deletion
• withdrawal of consent
• opt-out of marketing communications
To make a request, please contact us at info@glodae.com

Children's Privacy

Our products and services are not intended for individuals under the age of 18.
We do not knowingly collect personal information from children.

Third-Party Links

Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices of those third parties.

Policy Updates

We may update this Privacy Policy from time to time.
Any updates will be posted on this page with the revised effective date.
Continued use of our website after changes are posted constitutes acceptance of the updated policy.

Contact Us

For privacy-related questions, requests, or concerns, please contact:
Glodae Wellness Inc.
info@glodae.com